CIGNATEK (zinnga.com) take great care in delivering your products, and partner only with reputed courier services such as First Flight, DTDC, UPS, Fedex, DHL, Aramex.
Delivery Company between 9am - 6pm, Monday to Saturday ship all domestic orders. It takes maximum of 15 days for national shipping delivering of the shipment subject to Courier Company / post office norms
At CIGNATEK (zinnga.com), we do a thorough quality check before dispatching. In the rare case that we notice a defect, a new piece will be manufactured which may lead to a slight delay in shipping.
The shipping duration mentioned on our website is indicative and approximate values only. Due to situations beyond our control, delays may occur. No refunds, returns, replacement & exchange will be entertained in such case
We do not deliver to P.O box addresses.
For Delivery, below RS 1000 delivery charges of approximately Rs 150 (per item) depending on the weight of the product is applicable.
For any reason, if there is going to be a delay in shipping the order because an item is out of stock or if there is an unusual delay in filling an order, we will notify you by e-mail.
We will email the tracking details after the order is shipped, tracking numbers might take 24 business hours to become active on the courier websites.
We provide alterations for customized products for which the to-and-fro shipping charges will be borne by the customer.
Please note, for incomplete/incorrect shipping address or door locked at the time of multiple delivery attempts, the charges for re-shipment will be borne by the customer.
In the rare case of your order getting lost in transit, we will reprocess the order after 15 days.
If the parcel is tampered or damaged, please get in touch with us immediately through email info@zinnga.com with the images.
